Resources

Get more out of your Rewards Genius account

Product Tour Videos

Our product tours focus on what Rewards Genius can do for you and your rewards program—featuring best practices to help make you more successful. They’re perfect for those who like to see how something is done instead of reading a guide.
 

Webcasts & Conferences

 

We know learning something new takes valuable time out of your day—and while a how-to article is often the fastest solution, sometimes it doesn’t quite cut it. That’s why we’re providing you with an ongoing schedule of webcasts and conferences so you can get the info you need, when you need it—and follow up in real time with any questions you might have about your rewards and incentives program.

 
When: Live every Tuesday
Start Time: 1:00pm PST
Duration: 1 hour (45-minute presentation followed by 15-minute Q&A)
Contact: success@tangocard.com 

Rewards Genius, our new self-serve portal, gives you more control than ever over your rewards and incentives program. Moving beyond the ability to instantly send digital gift cards, it provides visibility into your rewards history and spend—helping you get even more value from the rewards you send. Meant for new Rewards Genius users, this webcast walks you through everything you need to get started.
 
There will be also be 15 minutes set aside for Q&A at the end of the webcast, giving you the chance to ask any unanswered questions.

When: August 14, 2019
Start Time: 1:00pm PST
Duration: 1 hour (45-minute presentation followed by 15-minute Q&A)
Contact: rgsales@tangocard.com 

Are you starting an employee rewards program at your company? Refreshing the one that’s already in place? Digital gift cards bring you one step closer to ensuring employees are receiving meaningful, desired rewards—helping you achieve the goal of happy, healthy, productive, and engaged employees.

Following the presentation, there will also be a 15-minutes Q&A session to address audience questions.

 
 

Articles & On-Demand Webcasts

Peruse our catalog of thought pieces, on-demand webcasts, and practical guides—from industry-specific use cases to our referral-program handbook—and find the info you need to strengthen your rewards and incentives programs. To read the rest of our posts about the rewards-and-incentives space, click here.

Rewards Genius Help Center

 

Our Help Center contains how-to guides and articles covering everything from funding your account to sending your first order. A few common questions are addressed below.

 
You can fund via credit card for a 3.5% processing fee or you can send Tango Card an ACH, wire, or physical check. For more specifics, check out our funding articles.
You can send rewards out on the standard Tango Card template if you’re in a hurry, but otherwise Rewards Genius lets you customize your reward email template(s)—including subject line, messaging, banner image, and more! View our guide for step-by-step instructions.
Rewards Genius offers three distinct ordering methods: simple, advanced, and bulk. Check out this article for more info on which option is right for you—and then click through to view detailed instructions.
Rewards Genius offers three distinct ordering methods: simple, advanced, and bulk. Check out this article for more info on which option is right for you—and then click through to view detailed instructions.